Privacy Policy

This Privacy Policy explains how FAK MEISSNER LLC ("FAK MEISSNER", "we") collects, uses and protects personal information when you visit fakmeissnerdirect.com or buy our tableware and porcelain from us. FAK MEISSNER sells directly to consumers, with no intermediaries, and ships orders to your home. Effective date: 2026-10-23.

Who we are

FAK MEISSNER LLC, registration 201031310032, 6447 ARMITOS DRIVE.

Contact: [email protected] · +18053889911.

Information we collect

Information you give us: your name, e-mail, phone, and shipping and billing address when you place an order or contact us. If you send a set of dishes or a cup as a gift, we also collect the recipient's name and delivery address so the package can be delivered.

Information collected automatically: your device, your browser, the pages and products you view, and data from cookies and similar technologies.

Information from payment processors: confirmation that your payment was approved. We do not store full card numbers.

How we use it

We use your information to process and ship your orders, to answer your questions, and to send transactional messages such as order confirmations and tracking updates.

We also use it to improve the website and our catalog and to prevent fraud. Where required, we ask for your consent before we send marketing e-mails or measure advertising.

Cookies, pixels and advertising

Google: We use Google Analytics cookies to understand how visitors use the site. We use Google Ads remarketing cookies to measure our ads and to show our ads to people who have visited fakmeissnerdirect.com.

Meta: We use the Meta Pixel and the Meta Conversions API to measure visits, add-to-cart events and purchases from ads on Facebook and Instagram. This data can be sent from your browser or from our server.

TikTok: We use the TikTok Pixel to measure the performance of our TikTok ads.

Native ad networks: We may use the cookies and pixels of Taboola, Outbrain and NewsBreak to measure clicks and conversions from native ads.

We send these platforms only shopping and browsing events, such as pages viewed, products added to cart and purchases. We do not send health information or any data about a personal condition to any advertising platform. We do not collect that kind of information.

You can manage or delete cookies in your browser settings. You can opt out of interest-based ads in each platform's ad settings, including Google Ad Settings, Meta Ad Preferences and TikTok Ads settings.

Sharing

We share information only in three cases. First, with providers that help us run the store, such as hosting, payments, shipping carriers, e-mail and analytics. Second, when the law requires it. Third, in a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live, you may request access, correction, deletion and portability of your information. You may also opt out of targeted advertising. These rights may apply in California and other U.S. states.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above, such as order history, warranty questions and tax records, or as long as the law requires.

We protect it with reasonable technical and organizational measures.

Children and age

Our website is not directed to children under 13, and we do not knowingly collect their information.

You must be 18 or older to make purchases on fakmeissnerdirect.com.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected] · +18053889911 · 6447 ARMITOS DRIVE.